Merge pull request #1 from Couchbase-Ecosystem/add_support_section

Add support policy section to README

Author: deniswsrosa

README.md

@@ -138,4 +138,15 @@ This project is licensed under the MIT License - see the [LICENSE](LICENSE) file
 
 ## Contributing
 
-Contributions are welcome! Please feel free to submit a Pull Request.
+Contributions are welcome! Please feel free to submit a Pull Request.
+---
+
+# 📢 Support Policy
+
+We truly appreciate your interest in this project!  
+This project is **community-maintained**, which means it's **not officially supported** by our support team.
+
+If you need help, have found a bug, or want to contribute improvements, the best place to do that is right here — by [opening a GitHub issue](https://github.com/Couchbase-Ecosystem/langgraph-checkpointer-couchbase/issues).  
+Our support portal is unable to assist with requests related to this project, so we kindly ask that all inquiries stay within GitHub.
+
+Your collaboration helps us all move forward together — thank you!