Fatal Error on launch #433

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Yberamos opened this issue Mar 31, 2025 · 0 comments

Yberamos commented Mar 31, 2025

When I start PresentMon, I have this error (as you can see, the message is very explicit 😄 ):

I have tried:

Uninstall followed by reinstall
Using the .msi and .exe installer
Installing the 2.2 version
Restarting the service
Restarting the computer

I have also tried to get some logs (using step found here #223 (comment)) but the log files are never created.

I have also verified that the service is running:

I do realise that it is probably not enough information, but I am not sure about what I can do to get more.

My config
AMD Ryzen 5 9600X
RTX 3070 Ti
32 GB DDR5 3000MHZ

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