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| 1 | +# Automated Governance Maturity Model |
| 2 | + |
| 3 | +<!-- cSpell:ignore Ignácio --> |
| 4 | +Contributors: Matt Flannery, Pedro Ignácio, Brandt Keller, Eddie Knight, Jon Zeolla |
| 5 | + |
| 6 | +## Introduction |
| 7 | + |
| 8 | +Automated governance involves leveraging technology, automation, and data-driven systems to ensure that an organization operates efficiently, complies with |
| 9 | +regulations, and achieves strategic objectives. The maturity of an organization in this area is often assessed across several key dimensions, reflecting its |
| 10 | +readiness and capability to implement and sustain automated governance practices effectively. |
| 11 | + |
| 12 | +Readers familiar with papers such as the CNCF Secure Software Factory Reference Architecture and similar may be asking: "How do I get from a foundational DevOps |
| 13 | +or DevSecOps capability to Secure Software Factory or Automated Governance?". |
| 14 | + |
| 15 | +While frameworks such as SLSA are useful for assessing specific technology implementations, this document provides a scale that can assist an organization in |
| 16 | +determining the maturity of controls and processes needed for an enterprise automated governance program. |
| 17 | + |
| 18 | +### Assumptions |
| 19 | + |
| 20 | +We assume the reader understands the following concepts: |
| 21 | + |
| 22 | +- **Automation** - the process of replacing manual and repetitive work with automatic workflows. |
| 23 | +- **Governance** - management of a team, tool or anything that needs to have guardrails in place. |
| 24 | + |
| 25 | +We do not assume that an organization is a top-level legal entity, instead it may be a business unit or team within a larger organization. |
| 26 | + |
| 27 | +We do not assume that your organization faces specific regulatory compliance, but we do assume that you or your organization has a strong motivation to manage |
| 28 | +risk and provide assurances across specified boundaries. |
| 29 | + |
| 30 | +### What problem are we addressing? |
| 31 | + |
| 32 | +Humans operate well when they have tight feedback loops, meaning that the time between asking a question and getting an answer is minimal. This means that we |
| 33 | +need to reduce the communication overhead of scheduled meetings and conversations, and augment these discussions with data to inform decisions. Additionally, we |
| 34 | +need to ensure that the evidence we gather in order to answer our questions is of sufficient quality, availability, and integrity to be trusted during assurance |
| 35 | +activities, such as audits and security questionnaires. |
| 36 | + |
| 37 | +However, the act of gathering data can be difficult, and ensuring that the right data is being gathered is critical. It’s easy to implement a technical control |
| 38 | +or gather data points which are not relevant to a situation, but feel like progress. Similarly, when decisions need to be made, reducing the cycle time from |
| 39 | +deciding to make a change, gathering evidence to support that change, informing stakeholders and getting their buy-in, finalizing that change, and rolling it |
| 40 | +out organization-wide (both technically and administratively through training / context) is critical. |
| 41 | + |
| 42 | +Automated governance in cloud-native security ensures consistent enforcement of security and compliance policies at scale, reducing human error and improving |
| 43 | +efficiency. By leveraging Policy-as-Code (PaC), security teams can automate policy enforcement in CI/CD pipelines, Kubernetes clusters, and cloud environments, |
| 44 | +ensuring continuous compliance with frameworks like NIST 800-53, PCI-DSS, and SOC 2. It enhances risk mitigation, auditability, and incident response by providing |
| 45 | +real-time drift detection and security posture management. With tools like OPA, Kyverno, CSPM, and CIEM, organizations can secure cloud-native workloads without |
| 46 | +slowing down development, making automated governance a critical component of DevSecOps and cloud security strategies. |
| 47 | + |
| 48 | +This model provides a structured framework to assess the maturity of an organization’s governance, identify opportunities to improve how governance is managed, |
| 49 | +and how to better align with modern, cloud native practices. Our goal is to assist organizations with performing repeatable, higher quality, and more frequent |
| 50 | +changes to Governance, allowing faster alignment or realignment with a changing landscape. |
| 51 | + |
| 52 | +Currently, organizations may be unclear which specific changes to make to their Governance in order to reduce waste and improve their organizational efficiency |
| 53 | +while staying within their established risk tolerance thresholds. In addition, we expect to inform readers of valuable practices that mature organizations have |
| 54 | +implemented to increase the speed at which they can make decisions and stay compliant with regulations, contracts, and stakeholder expectations. |
| 55 | + |
| 56 | +This highlights the importance of gathering data in order to inform decisions and enable organizational leadership to pick the right risks to take, at the right |
| 57 | +time, given the information they have available. Data can be enriched to highlight trends and perform exploratory data analysis using a variety of |
| 58 | +visualizations and metrics. Then, decisions can be made using additional context, and that context can be stored beside the decision record for posterity and |
| 59 | +future decision-making (including re-evaluating or modifying the decision based on new data). |
| 60 | + |
| 61 | +### Target Audience |
| 62 | + |
| 63 | +This Maturity Model is intended to broadly apply to the Security department of Organizations which undergo Audits, and need to comply with regulatory or |
| 64 | +stakeholder requirements. It is meant to be an introductory starting point for Automated Governance at an Organization, outlining how to identify positive |
| 65 | +patterns and how to identify what to do next. As such, lightweight mentions of more specific personas like Auditors, Control or Product Owners, or Control |
| 66 | +Implementers (Platform teams, SREs, DevOps, Developers) are expected. |
| 67 | + |
| 68 | +**What positions do they hold?** |
| 69 | + |
| 70 | +- Security Architect |
| 71 | +- Security Engineer |
| 72 | +- Security Operations (SOC, SecOps) |
| 73 | +- Internal Audit |
| 74 | +- Compliance |
| 75 | +- Risk Management |
| 76 | +- Governance |
| 77 | +- C-Level |
| 78 | + |
| 79 | +### How to use this document |
| 80 | + |
| 81 | +The Automated Governance Maturity Model provides a structured way to assess and improve organizational governance practices by measuring their current |
| 82 | +capabilities across four activity categories: **Policy**, **Evaluation**, **Enforcement**, and **Audit**. To use this model effectively, review each item under |
| 83 | +these categories and check off the practices they have already implemented. The percentage of checks in each section represents a maturity score for that |
| 84 | +section, and your overall maturity score is your percentage of boxes you check mapped to the below grade bands. The goal of our grading system is to be simple |
| 85 | +and easy to follow; we weigh all items equally to make it quick to use while reducing the likelihood of user error. |
| 86 | + |
| 87 | +This self-assessment is meant to guide organizations on how to prioritize enhancements to their governance and audit/compliance activities. Categories with the |
| 88 | +lowest grade may indicate an area with the highest return on investment. Additionally, this model can serve as a roadmap for continuous improvement, allowing |
| 89 | +teams to set measurable goals, track progress over time, and align governance automation efforts with business and security objectives. |
| 90 | + |
| 91 | +| Grade | Percentage Range | |
| 92 | +|-------|------------------| |
| 93 | +| A | ≥ 80% | |
| 94 | +| B | 65–79% | |
| 95 | +| C | 50–64% | |
| 96 | +| D | 35–49% | |
| 97 | +| F | < 35% | |
| 98 | + |
| 99 | +## Categories |
| 100 | + |
| 101 | +### Policy |
| 102 | + |
| 103 | +Policy ensures that governance programs are aligned with business needs by defining clear, enforceable rules that guide decision-making, risk management, and |
| 104 | +compliance. This alignment helps organizations reduce compliance risks and enhance security while supporting business agility and innovation. |
| 105 | + |
| 106 | +Formation of policy is a nearly universal sticking-point for enterprises, as growth begets complexity. The following metrics serve as milestones to develop an |
| 107 | +organization that is robust, efficient, and well-positioned to mitigate risks across the organization. |
| 108 | + |
| 109 | +- [ ] Decision making feedback-loops operate in cycles of less than two business-days |
| 110 | +- [ ] A standard process is used to determine which standards, frameworks, regulations, and control catalogs are applicable for different business activities. |
| 111 | +- [ ] Continuous improvement and proactive innovation is driven by a culture of experimentation and feedback |
| 112 | +- [ ] Decision making is organized and accessible |
| 113 | +- [ ] Decision making is data-driven; data points are understandable and usable to answer real-world questions |
| 114 | +- [ ] Policies are consistently created and maintained using internal and external sources |
| 115 | +- [ ] Policies are understandable, and do not contain superfluous information |
| 116 | +- [ ] Policies are informed by previous work (external or internal) |
| 117 | +- [ ] Policies are automatically distributed to relevant tooling across the organization, such as policy engines or assessment tools. |
| 118 | +- [ ] Policies are created based on rules or regulations applicable to the business unit’s activities |
| 119 | +- [ ] Policies are created based on risks defined by the business unit |
| 120 | +- [ ] Policies include threat-informed controls for technology used by the business unit |
| 121 | +- [ ] Policies are updated based on changes in the technical landscape |
| 122 | +- [ ] Policies are updated based on changes in the threat landscape |
| 123 | +- [ ] Policies are updated based on changes in the business unit’s risk appetite |
| 124 | +- [ ] Policies are extensible or reusable for activities that have similar technology and risk profiles |
| 125 | +- [ ] Policies can be automatically ingested by evaluation tooling to inform enforcement and audit activities |
| 126 | +- [ ] Policies have scopes which are clearly defined and able to be automatically identified, given an asset |
| 127 | +- [ ] Policies generate data which is evaluated and monitored against SLA and SLO thresholds |
| 128 | +- [ ] Each Policy has exactly one owner, regardless of the number of responsible parties are involved with managing the Policy |
| 129 | +- [ ] Roles are able to quickly identify their responsibilities for any and all Policies which fall into an individual’s scope of work |
| 130 | + |
| 131 | +### Evaluation |
| 132 | + |
| 133 | +Evaluation focuses on gaining information about whether your systems are successfully applying a control or meeting compliance requirements according to the |
| 134 | +applicable policies. Automated evaluation tooling should continuously validate adherence and provide feedback loops to refine governance strategies. |
| 135 | + |
| 136 | +An **evaluation** should target a specific application or service, and be composed of multiple **assessments**. Each assessment may have multiple **steps** |
| 137 | +corresponding to an assessment requirement in a control that is deemed applicable according to organizational policy. A **finding** is any result that fails or |
| 138 | +requires manual review. |
| 139 | + |
| 140 | +- [ ] Clear assessment requirements are defined based on technology-specific controls |
| 141 | +- [ ] Assessment requirements contain both configuration and behavioral elements |
| 142 | +- [ ] Services are automatically evaluated based on policy-driven assessment requirements prior to deployment approval |
| 143 | +- [ ] Policy conflicts are automatically detected and resolved within a reasonable time period |
| 144 | +- [ ] Evaluation results are versioned and accessible for historical analysis |
| 145 | +- [ ] Evaluations include context regarding known threats and risks to prioritize policy violations |
| 146 | +- [ ] Running services are automatically evaluated based on policy-driven assessment requirements no less frequently than daily |
| 147 | +- [ ] Evaluation tooling integrates with pipelines |
| 148 | +- [ ] Evaluation tooling integrates with IDEs |
| 149 | +- [ ] Evaluation tooling integrates with ticketing systems |
| 150 | +- [ ] Evaluation tooling integrates with meeting transcripts to provide feedback while ideas are still being discussed |
| 151 | +- [ ] Evaluations are distinguished between short-term, temporary deviations and long-term deviations |
| 152 | +- [ ] It is always possible to identify whether the Evaluation of Policies is expected to be, or was manual vs automated |
| 153 | +- [ ] Automated evaluation tools automatically ingest policies to determine applicability of assessment requirements |
| 154 | +- [ ] Policy exceptions are tracked, reviewed, and risk-assessed on a periodic basis |
| 155 | +- [ ] Policy evaluation is performed within their defined SLAs and SLOs (i.e. the evaluation itself occurs within a given period/cadence) |
| 156 | +- [ ] Evaluations are improved over time using the scientific method, and not solely based on opinions |
| 157 | + |
| 158 | +### Enforcement |
| 159 | + |
| 160 | +Enforcement uses details from Evaluation to take action, ensuring that governance policies are applied consistently across the organization using automation, |
| 161 | +policy-as-code, and integration with cloud-native security controls. Effective enforcement minimizes manual intervention and ensures real-time policy adherence |
| 162 | +without slowing down innovation. |
| 163 | + |
| 164 | +- [ ] Policy Enforcement Points are distributed and appropriately placed to augment their respective workloads |
| 165 | +- [ ] Controls are regularly evaluated for their ROI and reduced/removed if they add unnecessary complexity or overhead |
| 166 | +- [ ] Administrative and Technical controls work in harmony with each other |
| 167 | +- [ ] Systems or components are automatically taken out of commission if they are non-compliant for a period exceeding their compliance SLA |
| 168 | +- [ ] Policy enforcement supports the use of SLAs and SLOs for the recipients of any discrepancies as a part of automated response and notification policies |
| 169 | +- [ ] Policy enforcement is applied consistency across all environments (development, staging, production) |
| 170 | +- [ ] Enforcement responses are differentiated based on the type and severity of a violation |
| 171 | +- [ ] Policy Enforcement Points support self-healing or automated remediation/deploying compensating controls automatically |
| 172 | +- [ ] Policy Enforcement logs are captured in an immutable log |
| 173 | +- [ ] Policy Enforcement metrics are gathered and available for trending and analysis |
| 174 | +- [ ] Exceptions to Enforcement activities can be overridden only via a structured and codified exception process with a time-based expiration or renewal |
| 175 | + process enforced in code, appropriate sign-off, and organizational notification/awareness |
| 176 | + |
| 177 | +### Audit |
| 178 | + |
| 179 | +Audits provide accountability by tracking governance adherence over time and identifying drift or misalignment. Governance activities should generate actionable |
| 180 | +data, support periodic and automated reviews, and align with SLAs/SLOs to maintain a strong security and compliance posture. |
| 181 | + |
| 182 | +- [ ] Evidence is able to be queried and accessed quickly |
| 183 | +- [ ] Evidence is accessible to and usable by non-technical audiences |
| 184 | +- [ ] Artifacts can be easily identified as in- or out- of scope for a given Audit |
| 185 | +- [ ] Decisions and decision-making approaches are well documented and easy to understand |
| 186 | +- [ ] Changes to documentation are properly approved, versioned, released, and trained with limited overhead |
| 187 | +- [ ] Governance changes can be easily traced to the author(s) and approver(s) of a given statement |
| 188 | +- [ ] The company can demonstration cohesion between legal decisions (such as contracts) or technical decisions (such as adopting a given technology) and |
| 189 | + business decisions |
| 190 | +- [ ] Company turnover does not substantially affect the outcomes of Audits |
| 191 | +- [ ] Audit Artifacts are gathered automatically during CI/CD |
| 192 | +- [ ] Audit Artifacts are gathered automatically during Runtime / Operational activities |
| 193 | +- [ ] Audit Artifacts can be enriched with supplementary or supporting information as it becomes available |
| 194 | +- [ ] Audit participants quickly and easily understand their role in an audit, and have access to and ownership of the corresponding data points for their scope |
| 195 | + of responsibilities |
| 196 | +- [ ] Preparation for Audits is continuous and standard |
| 197 | +- [ ] New assets are automatically identified as in-scope for audits |
| 198 | +- [ ] When questions are asked, if the data required to answer them is not available, gathering the new details is easy and standard practice |
| 199 | +- [ ] Risk decisions are able to be explicitly connected to Business Decisions such that an Auditor can be confident that the decision was not made in isolation |
| 200 | + |
| 201 | +## Conclusion |
| 202 | + |
| 203 | +Automated governance is crucial for enhancing security, ensuring compliance, and optimizing operational efficiency in software development and deployment. This |
| 204 | +approach provides a methodology for assessing and refining organizational policies, review processes, policy implementation, and audit procedures. Through |
| 205 | +automation, adherence to regulations is maintained, risk exposure is minimized, and continuous process improvement is facilitated to adapt to evolving business |
| 206 | +and security requirements. |
| 207 | + |
| 208 | +This framework serves as a progressive improvement plan and a diagnostic tool for evaluating current status, identifying areas requiring remediation, |
| 209 | +prioritizing critical tasks, and establishing actionable objectives. High-performing teams integrate real-time decision-making, automated policy enforcement, |
| 210 | +and continuous audit readiness into their development and security protocols, demonstrating a robust commitment to governance. |
| 211 | + |
| 212 | +Achieving advanced automated governance necessitates enterprise-wide engagement, strategic technology investment, and a culture of ongoing optimization. By |
| 213 | +leveraging automation and data analytics to proactively address governance challenges, organizations can significantly bolster regulatory compliance, enhance |
| 214 | +system resilience, and accelerate the delivery of secure, scalable software. |
| 215 | + |
| 216 | +## References & Citations |
| 217 | + |
| 218 | +- <https://github.com/cncf/tag-security/blob/577bf59772694938a66e5fd3c5815cfebb38943b/community/assessments/Open_and_Secure.pdf> |
| 219 | +- <https://www.theiia.org/en/content/position-papers/2020/the-iias-three-lines-model-an-update-of-the-three-lines-of-defense/> |
| 220 | +- <https://nvlpubs.nist.gov/nistpubs/SpecialPublications/NIST.SP.800-218.pdf> |
| 221 | +- <https://www.cisa.gov/secure-software-attestation-form> |
| 222 | +- <https://dodcio.defense.gov/Portals/0/Documents/Library/cATO-EvaluationCriteria.pdf> |
| 223 | +- <https://dodcio.defense.gov/Portals/0/Documents/DoD%20Enterprise%20DevSecOps%20Reference%20Design%20v1.0_Public%20Release.pdf> |
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