Error: Input file contains unsupported image format causes immich-server to crash

[arnonm]

I have searched the existing issues, both open and closed, to make sure this is not a duplicate report.

• Yes

The bug

Bug is identical symptoms to #9694 and shows the same in log. However, when I try to run the suggested sql queries, the server crashes

sql -t -U postgres immich -c "select "originalPath" FROM assets WHERE id = '31c1ab4f-21e2-4683-b221-8839daf357ec'"
or even
psql -t -U postgres immich -c "select "originalPath" FROM assets"

The OS that Immich Server is running on

Ubuntu 22.10

Version of Immich Server

v1.132.3

Version of Immich Mobile App

v1.132.3

Platform with the issue

• Server
• Web
• Mobile

Your docker-compose.yml content

#
# WARNING: To install Immich, follow our guide: https://immich.app/docs/install/docker-compose
#
# Make sure to use the docker-compose.yml of the current release:
#
# https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml
#
# The compose file on main may not be compatible with the latest release.

name: immich

networks:
  front-tier:
    name: internet-monitoring-front-tier
    external: true
  back-tier:
    name: internet-monitoring-back-tier
    external: true


services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    extends:
      file: hwaccel.transcoding.yml
      service: quicksync # set to one of [nvenc, quicksync, rkmpp, vaapi, vaapi-wsl] for accelerated transcoding
    volumes:
      # Do not edit the next line. If you want to change the media storage location on your system, edit the value of UPLOAD_LOCATION in the .env file
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
        #- ${THUMB_LOCATION}:/usr/src/app/upload/thumbs
      - /etc/localtime:/etc/localtime:ro
      - "/mnt/storage/samba/photos:/usr/src/app/originals:rw"
    env_file:
      - .env
    ports:
      - '2283:2283'
      - '2284:2284'
      - '2285:2285'
    expose:
      - 2283
    depends_on:
      - redis
      - database
   restart: always
    networks:
      - back-tier
      - front-tier
    healthcheck:
      disable: false
    labels:
      - homepage.group=Services
      - homepage.name=Immich
      - homepage.icon=immich.png
      - homepage.href=http://xxxxx:2283
      - homepage.description=Photo Server
      - "traefik.enable=true"
      - "traefik.exposedByDefault = true"
      - "traefik.http.routers.immich.rule=Host(`xxx.xxx.xxx`)"
      - "traefik.http.routers.immich.entrypoints=websecure"
      - "traefik.http.routers.immich.tls=true"
      - "traefik.http.routers.immich.tls.certresolver=letsencrypt"
      - "traefik.http.services.immich.loadbalancer.server.port=2283"
    deploy:
      resources:
        limits:
          cpus: "2.0"
          memory: "1G"

  immich-machine-learning:
    container_name: immich_machine_learning
    # For hardware acceleration, add one of -[armnn, cuda, rocm, openvino, rknn] to the image tag.
    # Example tag: ${IMMICH_VERSION:-release}-cuda
    image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}
    # extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/ml-hardware-acceleration
    #   file: hwaccel.ml.yml
    #   service: cpu # set to one of [armnn, cuda, rocm, openvino, openvino-wsl, rknn] for accelerated inference - use the `-wsl` version for WSL2 where applicable
    volumes:
      - model-cache:/cache
    env_file:
      - .env
    ports:
      - '3003:3003'
    restart: always
networks:
      - back-tier
    healthcheck:
      disable: false
    labels:
      - homepage.group=Server Services
      - homepage.name=Immich ML
      - homepage.icon=immich.png
      - homepage.description=Immich ML

  redis:
    container_name: immich_redis
    image: docker.io/redis:6.2-alpine@sha256:148bb5411c184abd288d9aaed139c98123eeb8824c5d3fce03cf721db58066d8
    healthcheck:
      test: redis-cli ping || exit 1
    restart: always
    networks:
      - back-tier
    labels:
      - homepage.group=Server Services
      - homepage.name=Immich Redis
      - homepage.icon=si-redis
      - homepage.description=Immich Redis

  database:
    container_name: immich_postgres
    image: docker.io/tensorchord/pgvecto-rs:pg14-v0.2.0@sha256:739cdd626151ff1f796dc95a6591b55a714f341c737e27f045019ceabf8e8c52
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
      POSTGRES_INITDB_ARGS: '--data-checksums'
    volumes:
      # Do not edit the next line. If you want to change the database storage location on your system, edit the value of DB_DATA_LOCATION in the .env file
      - ${DB_DATA_LOCATION}:/var/lib/postgresql/data
    networks:
      - back-tier
  healthcheck:
      test: >-
        pg_isready --dbname="$${POSTGRES_DB}" --username="$${POSTGRES_USER}" || exit 1; Chksum="$$(psql --dbname="$${POSTGRES_DB}" --username="$${POSTGRES_USER}" --tuples-only --no-align --command='SELECT COALESCE(SUM(checksum_failures), 0) FROM pg_stat_database')"; echo "checksum failure count is $$Chksum"; [ "$$Chksum" = '0' ] || exit 1
      interval: 5m
      start_interval: 30s
      start_period: 5m
    command: >-
      postgres -c shared_preload_libraries=vectors.so -c 'search_path="$$user", public, vectors' -c logging_collector=on -c max_wal_size=2GB -c shared_buffers=512MB -c wal_compression=on
    restart: always
    labels:
      - homepage.group=Databases
      - homepage.name=Immich DB
      - homepage.icon=si-mariadb
      - homepage.description=Immich Database
    deploy:
      resources:
        limits:
          memory: "1G"

Your .env content

# You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables

# The location where your uploaded files are stored
UPLOAD_LOCATION=./library
#THUMB_LOCATION=./library
# The location where your database files are stored
DB_DATA_LOCATION=./postgres

# To set a timezone, uncomment the next line and change Etc/UTC to a TZ identifier from this list: https://en.wikipedia.org/wiki/List_of_tz_database_time_zones#List
TZ=xxxxx/xxxxxx

# The Immich version to use. You can pin this to a specific version like "v1.71.0"
IMMICH_VERSION=release

# Connection secret for postgres. You should change it to a random password
# Please use only the characters `A-Za-z0-9`, without special characters or spaces
DB_PASSWORD=postgres

# The values below this line do not need to be changed
###################################################################################
DB_USERNAME=postgres
DB_DATABASE_NAME=immich

IMMICH_TELEMETRY_INCLUDE=all

IMMICH_API_METRICS_PORT=2284
IMMICH_MICROSERVICES_METRICS_PORT=2285

Reproduction steps

1. press missing button for generate thumbnail

...

Relevant log output

immich_server            | [Nest] 7  - 05/03/2025, 11:27:58 PM   ERROR [Microservices:{"id":"31c1ab4f-21e2-4683-b221-8839daf357ec"}] Unable to run job handler (thumbnailGeneration/generate-thumbnails): Error: Input file contains unsupported image format
immich_server            | Error: Input file contains unsupported image format

Additional information

No response

[mmomjian]

Please check your database logs. An SQL query cannot crash the immich server unless Postgres is badly damaged.

[bo0tzz]

You say "the server crashes" without any further detail. Please post logs, error messages, whether the containers are going down or restarting, etc.

[arnonm]

There are no logs that I see. only indication is immich-server exited with code 0.
I saw no errors in the database, so re-created the database to see if indeed solve it

[bo0tzz]

code 0 is a graceful exit without problems.

[arnonm]

After rebuilding database from scratch, still see server resetting (exiting and starting again) consistently. Sample log file:
immich_server | [Nest] 8 - 05/05/2025, 7:57:38 AM LOG [Microservices:PersonService] Detected 1 new faces in asset 2038d518-aa17-4ace-8ebc-8d5a2dfc9ac3
immich_server | [Nest] 8 - 05/05/2025, 7:57:38 AM DEBUG [Microservices:PersonService] Face 9394cea1-e622-48d8-8ea7-a2b5970331a7 has 3 matches
immich_server | [Nest] 8 - 05/05/2025, 7:57:38 AM DEBUG [Microservices:PersonService] Assigning face 9394cea1-e622-48d8-8ea7-a2b5970331a7 to person e0b17d9b-b193-48df-855a-8f9d708aaeb5
immich_server | [Nest] 8 - 05/05/2025, 7:57:38 AM DEBUG [Microservices:PersonService] 1 faces detected in upload/thumbs/74e8ee68-285a-42bd-9632-b802cda15adc/f8/b3/f8b30232-76d2-4484-b63c-13df2e80dcd6-preview.jpeg
immich_server | [Nest] 8 - 05/05/2025, 7:57:38 AM LOG [Microservices:PersonService] Detected 1 new faces in asset f8b30232-76d2-4484-b63c-13df2e80dcd6
immich_server | [Nest] 8 - 05/05/2025, 7:57:38 AM DEBUG [Microservices:PersonService] Face 5f3c4bf6-0c8a-4c6e-941f-3326de522c7a has 3 matches
immich_server | [Nest] 8 - 05/05/2025, 7:57:38 AM DEBUG [Microservices:PersonService] Assigning face 5f3c4bf6-0c8a-4c6e-941f-3326de522c7a to person e0b17d9b-b193-48df-855a-8f9d708aaeb5
immich_server | [Nest] 8 - 05/05/2025, 7:57:39 AM DEBUG [Microservices:PersonService] 2 faces detected in upload/thumbs/74e8ee68-285a-42bd-9632-b802cda15adc/c1/fb/c1fb0b8d-cb5e-47bc-8316-878954f09c23-preview.jpeg
immich_server exited with code 0
immich_server | Initializing Immich v1.132.3
immich_server | Detected CPU Cores: 2

Logs are on verbose. After exiting, docker restarts and a few minutes later same thing happens.
Any other action suggested?
Perhaps running out of memory/CPU?

[maidou-00]

Hello, i am having similar issues: uploading photos caused immich_server to crash completely and it even crash my entire docker cluster.
I was unable to restart immich afterwards so I had to repull and redeploy. However, some thumbnails are still broken and reuploading cannot seem to fix it.