Couldn't upload file in File Dropper

[Kirthika123456]

Hi Team,
I just want to check with you regarding the issue which we got while uploading file into the file dropper. As per the code logic the maximum allowed size is 5mb.But when user tries to upload 2mb file it appeared to make progress for a while, and then shows the error: "Error saving files! Error: Request failed with status code 560". Based upon the logs seems like Timeout exception error. Could you please help us know what causes this issue.PF the attachments for reference.

FileUploadErrorLog.txt