Hit we detected an error in the application

[ncaia6]

Describe the bug

For a project in our org at least two users are unable to create / access the retrospectives blade.

• I am able to access it fine and create a new retrospective.
• Verified permissions for the user (Member of default team, all permission in iterations, area paths, and project admin, even tried global admin for azure DevOps and that didn't work either.
• User has access to another projects retrospective board
• Tried creating a retrospective board myself and having them try the link and it fails for both users
• Tried Edge and Chrome
• Tried without any extensions turned on (added uBlock Origin Lite incase ads were causing errors)
• Tried having them press Ctrl-F5 7 times
• Tried in incognito mode
• Tried Fn-F12 but nothing in the errors stood out to me.

Are you using the Retrospectives Tool on-prem?
[ ] Yes
[X] No

If Yes, what version of the extension?

Current installed version is 1.92.34

To Reproduce
Steps to reproduce the behavior:

1. Click Boards -> Retrospectives

Expected behavior
A clear and concise description of what you expected to happen.

Shows Create Board button

Screenshots
If applicable, add screenshots to help explain your problem. If you have any developer console information
that feels relevant, that is also helpful!

What screen type are you seeing this on ?
[X] Desktop
[ ] Mobile

Additional context
Add any other context about the problem here.

[paulina465]

I have the same problem. In one board I can work with the extension and everything loads correctly, but in another board I get the same error message.

[Geraint87]

I have the same issue, and I found a workaround. I posted it here, but then realised it might be better here, because this is a more recent thread.
#416