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MelleKoedijk opened this issue Oct 10, 2023 · 1 comment
Open

"Account temporarily locked out" #62

MelleKoedijk opened this issue Oct 10, 2023 · 1 comment

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@MelleKoedijk
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I tried setting up FiatChamp but ran into errorcode 403120: "Account Temporarily Locked Out", anything i can do to make it work?
currently using version 3.0.8, region Europe.

image
@AndyBowden
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I have been locked out of my account in the past, but never seen that exact error message.
I believe that my lockouts were caused by me making too many API calls. After 24hours or so the account was available again.
Are you able to use the Fiat smart phone app OK and can you access your account via https://myuconnect.fiat.com/gb/en/login or the equivalent in your country / language ? A password reset might be needed.

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@AndyBowden @MelleKoedijk