This project demonstrates a solution for processing customer support chat data to extract critical details such as:
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Customer Name π§βπΌπ
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Order ID ππ’
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Customer Email π§π¬
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Support Representative Name π§βπ»π€
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Customer Sentiment ππ
The extracted information is systematically stored in an SQL database ποΈ, enabling efficient data management and retrieval. Additionally, a Large Language Model (LLM) π€ is employed to analyze the stored data and provide valuable insights based on user queries ππ.