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This project demonstrates a solution for processing customer support chat data to extract critical details.

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Processing Customer Care Data with LLM πŸ€–πŸ“Š

This project demonstrates a solution for processing customer support chat data to extract critical details such as:

  • Customer Name πŸ§‘β€πŸ’ΌπŸ“‹

  • Order ID πŸ›’πŸ”’

  • Customer Email πŸ“§πŸ’¬

  • Support Representative Name πŸ§‘β€πŸ’»πŸ€

  • Customer Sentiment πŸ˜ŠπŸ’”

The extracted information is systematically stored in an SQL database πŸ—„οΈ, enabling efficient data management and retrieval. Additionally, a Large Language Model (LLM) πŸ€– is employed to analyze the stored data and provide valuable insights based on user queries πŸ”πŸ“ˆ.

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This project demonstrates a solution for processing customer support chat data to extract critical details.

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