[16.0][IMP]helpdesk_mgmt: add 'Created Ticket' email template #659
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There hasn't been any activity on this pull request in the past 4 months, so it has been marked as stale and it will be closed automatically if no further activity occurs in the next 30 days. |
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New email template for newly created tickets. This email template is modelled like the already existing ones for Closed and Changed State)
This template was originally introduced in 98e5ef7. As requested in #644 (comment) it has been moved into its own PR