Support Ticket Classification and Key Phrases Extraction
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Updated
Jun 24, 2020 - Jupyter Notebook
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ticket-classification
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This project achieves a robust solution where users can engage with a knowledgeable chatbot and efficiently route their concerns to the appropriate department.
python ui-design machine-learning natural-language-processing chatbot svm-model pinecone ticket-classification
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Nov 4, 2023 - Python
🚀 AI-Powered Support Ticket Classifier Automatically classify customer support tickets by issue type and urgency, and extract product names, complaint keywords, and dates — with an interactive Gradio UI.
nlp machine-learning natural-language-processing sentiment-analysis scikit-learn entity-extraction scikitlearn-machine-learning ml-pipeline complaint-management-system cutomer-support ticket-classification gradio-interface
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May 28, 2025 - Python
Banking Ticket Classification | Natural Language Processing | UpGrad | IIITB
python natural-language-processing banking nltk naive-bayes-classifier topic-modeling decision-tree-classifier iiitb upgrad random-forest-classifier sklearn-library logistic-regression-classifier ticket-classification
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Jan 26, 2025 - Jupyter Notebook
Ticket Classification Workflow with AI automatic classification of tickets + Intercom integration to receive customer inputs + Slack Notifications + Pipedrive Integration for creating Deals according to the ticket.
sales pipedrive ticket-management customer-success slack-notifications ticket-classification ticket-management-system pipedrive-integration python-workflows
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May 5, 2025 - Python
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